Topic: Improving Operational Efficiency in Transit Operations
Description:
Our team is focused on improving operational efficiency in transit by examining how day-to-day service delivery is impacted by scheduling, workforce availability, and resource use. Transit agencies face ongoing challenges with operator attendance, overtime, service gaps, and changing ridership demand, all of which affect whether routes are consistently covered.
Our project looks at how aligning service with demand can reduce inefficiencies such as deadhead mileage, uneven workloads, and missed trips. At the same time, we examine how working conditions, communication, and schedule design influence operator attendance, retention, and overall workforce stability.
By using operational data to plan ahead and respond to issues like staffing shortages and service disruptions, we aim to identify practical strategies that improve on-time performance and control costs. Our findings will show how better coordination between scheduling and workforce support can lead to more consistent service and a system riders can rely on.
Braian Morales, Special Projects Mgr., MV Transportation
Improving Operational Efficiency Through Smart Scheduling and Workforce Stability.pdf